Plant Care Clinic
Not sure what's wrong with your plant? Bring it in and we'll help diagnose the problem, explain what's happening and recommend the best way to get it thriving again.
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Bring Your Plant Back to Life
Whether your plant is dropping leaves, turning yellow, covered in pests or simply isn't growing, our Plant Care Clinic is here to help. Bring your plant into the shop and we'll assess the problem, explain what's happening and recommend the best way to get it thriving again.
✓ One-to-one advice from experienced plant specialists
✓ Bring your plant in or show us clear photographs
✓ Honest recommendations with no pressure to buy
✓ Advice tailored to your home and lifestyle
✓ Treatment plans for pests, watering and plant health
✓ Helping you grow with confidence
How It Works
Three simple steps to help your plant thrive again.
1
Bring Your Plant
Visit the shop with your plant, or send us clear photographs if it's too large to transport.
2
We'll Assess the Problem
We'll inspect your plant, identify any issues and explain exactly what's causing the problem.
3
Leave With a Plan
You'll receive practical advice along with recommendations for treatments, soil, watering, lighting or repotting if needed.
Common Problems We Help With
From pests and watering issues to mystery leaf problems, we’ll help identify what’s going on and explain the best next steps.
Pests
Identification and treatment advice for common houseplant pests.
Overwatering
Help spotting the signs of too much water and how to correct it.
Sun Damage
Advice for scorched leaves, faded foliage and plants in the wrong light.
Leaf Drop
Support diagnosing sudden leaf loss, stress or environmental changes.
Root Rot
Assessment and practical steps to help save struggling plants.
Repotting
Guidance on pot size, soil choice and when your plant needs moving on.
Nutrient Deficiencies
Help identifying feeding issues, pale growth and weak leaves.
Unknown Plant Identification
Not sure what your plant is? We’ll identify it and create a care plan.
Need your plant repotting?
We also offer a professional Repotting Bar service using premium soils, the correct pot size and accessories.
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Visit Our Repotting Bar
Whether your plant has outgrown its pot or simply needs fresh soil, we'll repot it using the right compost, pot size and supports to help it thrive. Bring your plant in, relax while we do the messy work, or collect it later that day.
✓ Professionally repotted by experienced plant specialists
✓ Fresh soil matched to your plant's needs
✓ Bring your own pot or choose one from our shop
✓ Moss poles, supports and accessories fitted if required
✓ Wait in store or collect your plant later the same day
✓ Honest advice to keep your plant growing for years to come
Plant Care Clinic Pricing
Honest plant advice with no pressure to buy things you don’t need.
What’s Included
✓ Initial plant health assessment
✓ Practical care advice
✓ Written treatment recommendations
✓ Advice on watering, light, soil, pests and repotting
✓ Purchase only what your plant actually needs
£10 consultation fee
Redeemable against recommended products purchased on the same day.
If your plant only needs quick advice, we’ll always keep things honest and straightforward.
FAQ'S
Do I need an appointment?
Appointments are recommended, but we may be able to help with walk-ins depending on availability.
Can you identify my plant?
We'll identify the pest and recommend the most effective treatment and care plan. To prevent pests spreading to our own stock, we don't accept infested plants into the shop. Instead, send us photos or get in touch before visiting and we'll guide you through the next steps.
What if my plant can't be saved?
We'll always be honest. If a plant can't be rescued, we'll explain why and help you choose a suitable replacement.
Can you repot my plant?
Yes. We can repot your plant using the most suitable soil mix, pot size and accessories such as moss poles or plant supports where needed. Repotting is charged based on the materials used and the time required, and we'll always discuss the cost with you before any work is carried out.
Can I just send photos?
Absolutely. Clear photos are often enough for us to identify common issues before you visit. Simply complete our enquiry form and we'll contact you with the best way to send your photos, or you can bring your plant into the shop if you'd prefer.