Shipping & Delivery
We offer local delivery across selected areas of South Wales, UK-wide shipping on selected products, and convenient Click & Collect from our shop in Caerphilly.
Every order is carefully prepared by our team to ensure your plants and products arrive in the best possible condition.
🚚 Local Delivery
We provide local delivery to selected postcodes across Caerphilly and surrounding areas.
- Delivery availability is calculated at checkout.
- Delivery charges are based on your location.
- Where possible, we hand-deliver plants ourselves to ensure they arrive safely.
- If there are any unexpected delays, we'll keep you informed.
📦 UK Shipping
Selected products are available for delivery throughout the United Kingdom.
- Orders are normally dispatched within 1–3 working days.
- Plants are carefully packaged to minimise movement during transit.
- Delivery times may vary during busy periods or due to courier delays.
- Where possible, please ensure someone is available to receive live plant deliveries.
🛍️ Click & Collect
Prefer to collect your order?
Simply choose Click & Collect during checkout and we'll email you as soon as your order is ready for collection from Joe's Plant Place.
🌿 Important Information
- Live plants naturally vary in size, colour, shape and fullness.
- Minor cosmetic marks may occasionally occur during transport.
- Delivery times can vary during busy periods, severe weather or public holidays.
- If your order arrives damaged, please contact us within 48 hours and include photographs where possible.
💚 Need Help?
If you have any questions about delivery, large orders, office plant installations, workshops or collections, our team will be happy to help.
Contact us through our website, social media or by visiting us in store.